Communication

With our Fleet Monitor platform, you are always on top of your operation and you can stay one step ahead in both your day-to-day operations and your way to communicate to your customers, their drivers, your partners and suppliers – in short: the platform also allows you to communicate centrally with all relevant parties – every step of the way.

In order to create a seamless and streamlined user experience, whether it be the customer journey or for collaborative partners, you can automate your communication to make it an integrated part of the flow and design structured communication based on defined rules that will trigger the event of an email being sent out, a notification being sent by mail or sms / text to relevant parties that are part of your digital landscape.

Emails

You can send customized emails to different stakeholders when they need to make a decision, to start an activity or to communicate offers to customers.

Share documents and reports

Documents and reports can easily be shared between collaboration partners can be sent directly to a mail address or placed a central place outside the platform

Notify your colleagues and partners

Notify your colleagues and partners on tasks that are commencing or completed, or if your vehicles have updates on prices, delivery times and delays. Notifications help streamline the operation and can also be used for vehicles that require extra-ordinary attention or approval, for instance if a four-eye-principle procedure is implemented

Status updates

Provide timely information and status updates to let your colleagues and partners know that something has happened that impacts the flow or costs, e.g. delays on vehicle arrivals, or costs where the insurance need to be activated

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Customized ‘look and feel’

Also, you can customize your communication to have the same look and feel as your corporate identity, with the same logos and colors to support your branding. This will enforce your image both for external and internal stakeholders, and ensure maximum exposure of your brand in all your communication activities.

Because communicating in the right way; in a timely manner and in a professional and relevant way is how you stay connected to your customers and enhance the customer journey all the way.

Communication

Customized ‘look and feel’

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