{"id":64502,"date":"2026-07-14T12:09:10","date_gmt":"2026-07-14T10:09:10","guid":{"rendered":"https:\/\/autorolasolutions.com\/?p=64502"},"modified":"2026-07-14T13:54:32","modified_gmt":"2026-07-14T11:54:32","slug":"the-value-framework","status":"publish","type":"post","link":"https:\/\/autorolasolutions.com\/blg-fr\/the-value-framework\/","title":{"rendered":"The value framework \u2013 eRepair"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"64502\" class=\"elementor elementor-64502\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32a4e90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32a4e90\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-051fb83\" data-id=\"051fb83\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd003a6 elementor-widget elementor-widget-heading\" data-id=\"fd003a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The value framework \u2013 eRepair<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3633254d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3633254d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-747b59a8\" data-id=\"747b59a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c8d7f16 elementor-widget elementor-widget-text-editor\" data-id=\"2c8d7f16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"The Value framework \u2013 eRepair\" src=\"https:\/\/player.vimeo.com\/video\/1207718488?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e8026 elementor-widget elementor-widget-heading\" data-id=\"38e8026\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Creating control across repairs, claims and services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06404b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06404b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b6699b\" data-id=\"4b6699b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86bc4ea elementor-widget elementor-widget-text-editor\" data-id=\"86bc4ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-style: inherit; font-weight: inherit;\">Can automotive businesses create real control in an area that is often fragmented, manual and difficult to manage?<\/span><\/p>\n<p>In this episode, Mary is joined once again by Michael to explore how Autorola Solutions\u2019 <strong>eRepair<\/strong> helps fleet operators and mobility businesses manage repairs, damage and claims in one connected platform.<\/p>\n<p>The episode follows three connected value areas: <strong>visibility, velocity and value<\/strong>. Together, they show how eRepair creates transparency across stakeholders, reduces manual work, speeds up claims handling and turns repair management into a more structured, measurable and commercially valuable process.<\/p>\n<p>Through real-world examples, including Hertz New Zealand, the hosts explain how automated case creation, connected workflows and real-time operational data can reduce claim handling time by up to <strong>70%<\/strong>, help manage thousands of repairs across large fleets and create stronger control over downtime, cost and performance.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8876a9c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8876a9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac388b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac388b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f9392b6\" data-id=\"f9392b6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7a33bc elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"e7a33bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-1b55dbf\" href=\"https:\/\/www.linkedin.com\/company\/autorolasolutions\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3b15c elementor-widget elementor-widget-text-editor\" data-id=\"5b3b15c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Follow our LinkedIn<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25cdf4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25cdf4f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49d9ca3\" data-id=\"49d9ca3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a78aa8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1a78aa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0263fb8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0263fb8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6417f8a\" data-id=\"6417f8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42e3ab5 elementor-widget elementor-widget-heading\" data-id=\"42e3ab5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Timestamps \u2013 Navigate the Episode <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcfae9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcfae9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f7377d6\" data-id=\"f7377d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5c2a3b elementor-widget elementor-widget-text-editor\" data-id=\"c5c2a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold; font-style: inherit;\">00:00:08 \u2013 Can Repair Management Create Real Control?<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Mary introduces the challenge of managing services, repairs and claims in a fragmented and manual environment.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:00:25 \u2013 Introducing eRepair<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">eRepair is presented as Autorola Solutions\u2019 vehicle repair management platform, designed to create control through visibility and measurable results.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:00:49 \u2013 Michael Joins the Episode<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Michael returns to help explain how eRepair builds control step by step across repair and claims management.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:00:56 \u2013 Visibility, Velocity and Value<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Mary outlines the three connected ideas that guide the episode: first understanding what is happening, then increasing speed, and finally creating measurable business value.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:01:24 \u2013 Why Visibility Is a Challenge<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Michael explains how fragmented systems, stakeholders and processes create blind spots, delays and unnecessary follow-up.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:02:03 \u2013 Managing Complexity at Scale<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">The episode looks at the scale of repair operations, including examples with more than 1,100 monthly repairs across fleets of over 50,000 vehicles.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:02:36 \u2013 Creating One Shared Overview<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Visibility is described as more than access to information; it is about giving every stakeholder a single source of truth.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:02:45 \u2013 Connected Workflows with eRepair<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Michael explains how eRepair connects damage capture, inspections, quotations, assessments, repair updates, supplier communication and claims handling in one system.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:03:18 \u2013 From Visibility to Velocity<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">The discussion moves from seeing the full operation to making the process move faster.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:03:31 \u2013 Why Time Matters in Fleet Operations<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Michael explains how small delays in damage capture, case creation and stakeholder communication can increase lead time and keep vehicles off the road.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:04:01 \u2013 Automation and Instant Case Creation<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">eRepair introduces flow by removing manual steps, allowing claims to be created instantly when damage is captured through an app.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:04:16 \u2013 Hertz New Zealand Example<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">The hosts discuss how Hertz New Zealand moved from manual processes to automated case creation, reducing handling time and improving efficiency.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:04:26 \u2013 Reducing Claims Processing by up to 70%<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">A real example shows claim closure time reduced from around 30 days to under 10, helping vehicles return to service faster.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:04:50 \u2013 From Speed to Commercial Value<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Mary connects the three value areas: visibility creates control over information, while velocity creates control over time.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:05:02 \u2013 Turning Repair Management into Performance<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Michael explains how connected repair management gives businesses access to operational data on repair time, costs, supplier performance and claim efficiency.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:05:34 \u2013 A Single Source of Truth Across Regions<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">The Hertz New Zealand case shows how managers gained full visibility, improved resource allocation and introduced new repair-handling capabilities.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:06:13 \u2013 Visibility, Velocity and Value Working Together<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Mary summarizes how clarity, speed and better decisions combine to create stronger commercial outcomes.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:06:35 \u2013 Control Over Downtime, Cost and Claims<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">The episode highlights the ultimate value of eRepair: more control over downtime, repair costs and claims processes.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:06:53 \u2013 From Fragmented to Manageable<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Michael explains how eRepair transforms reactive repair management into a structured, measurable and manageable process.<\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">00:07:12 \u2013 Closing the Episode<\/span><\/p>\n<p style=\"font-size: 18px; font-style: normal; font-weight: 400;\">Mary wraps up the episode and thanks listeners for joining.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3622d1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3622d1f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d59d07e\" data-id=\"d59d07e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4eea894 elementor-widget elementor-widget-spacer\" data-id=\"4eea894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The value framework \u2013 eRepair Creating control across repairs, claims and services Can automotive businesses create real control in an area that is often fragmented, manual and difficult to manage? In this episode, Mary is joined once again by Michael to explore how Autorola Solutions\u2019 eRepair helps fleet operators and mobility businesses manage repairs, damage [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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