Communication

With our Fleet Monitor platform, you are always on top of your operations and you can stay one step ahead in both your day-to-day operations and communication with your customers, their drivers, your partners and suppliers – in short: the platform also allows you to communicate centrally with all relevant parties – every step of the way.

In order to create a seamless and streamlined user experience, whether it be the customer journey or for collaborative partners, you can automate your communication to make it an integrated part of the flow and design structured communication based on defined rules that will trigger the event of an email being sent out, a notification being sent by mail or SMS/text to relevant parties that are part of your digital landscape.

Emails

You can send customised emails to different stakeholders when they need to make a decision, to start an activity or to communicate offers to customers

Share documents and reports

Documents and reports can easily be shared between collaboration partners, sent directly to a mail address or placed at a central place outside the platform

Notify your colleagues and partners

Notify your colleagues and partners on tasks that are commencing or completed, or if your vehicles have updates on prices, delivery times and delays. Notifications help streamline the operation and can also be used for vehicles that require extraordinary attention or approval, for instance if a four-eye-principle procedure is implemented

Status updates

Provide timely information and status updates to let your colleagues and partners know that something has happened that impacts the flow or costs, e.g. delays on vehicle arrivals, or costs where the insurance needs to be activated

Previous slide

Next slide

Customised ‘look and feel’

You can also customise your communication to have the same look and feel as your corporate identity, with the same logos and colours to support your branding. This will enforce your image both for external and internal stakeholders and ensure maximum exposure of your brand in all your communication activities.

Because communicating in the right way, in a timely manner and in a professional and relevant way is how you stay connected to your customers and enhance the customer journey all the way.

Communication

Customised ‘look and feel’

YOUR ADVANTAGES